Frequently Asked Questions
Common Inquiries
Here is some helpful information to ensure your event rentals are seamless and outstanding. If we didn't answer your questions below don't hesistate to reach out!
What rental equipment do you offer?
We offer a wide selection of rental equipment, including tables, chairs, arches, backdrops, party activities, games and select decor items
How do I make a reservation?
To reserve your equipment, simply visit our website and submit an online request or contact our team directly. We'll confirm availability and assist you in selecting everything you'll need to make your event perfect!
What if we need to cancel our reservation?
We get plans can change. If you need to cancel your reservation please let us know as soon as possible. Refunds are based on the number of days prior to your event date.
Is there a Booking Deposit?
Equipment reservations require a 50% deposit upon booking. The full rental amount is due 10 days prior to the scheduled delivery date. For last minute bookings (within 10 days of event) the full rental amount will be due upon booking.
Do you deliver? If so, whats the cost?
Yes! We deliver all of our equipment (we do not currently offer customer pick up). Delivery fees apply, and are dependent upon the distance from our warehouse. This will be confirmed prior to booking.
Is equipment setup available?
Our team is able to assist with equipment setup and tear down. Additional fees apply and are dependent upon the scope of services/equipment provided.
When is my security deposit returned?
We strive to process refunds as soon as possible. Should damage occur or missing items be noted, you will be contacted by our team prior to a refund being issued.